Flourish Psychology Support
GOT QUESTIONS? WE HAVE ANSWERS
FAQS
Starting Therapy
You bring your expertise on who you are and what matters most to you. We bring our expertise on how the mind works and how change happens. Together we create a supportive, informed environment best suited for healing and growth.
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Our therapeutic approach is collaborative and client-centered. We believe in empowering individuals to discover their strengths and develop strategies for coping with challenges. Depending on your needs, we may incorporate various therapeutic techniques, always ensuring that your goals are at the forefront.
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A phone consultation is the first step. We offer a FREE 15 minute phone consultation where you can chat with your provider and make sure it feels like a good fit. If the consultation goes well, you and your provider will find a time and schedule an initial appointment. At the end of your initial session is when you and your provider will determine your frequency of sessions. This is usually influenced by the intensity of your symptoms, your budget, and your provider's availability.
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A good "fit" between a therapist and client is key to the success of therapy. It’s important that you feel comfortable, understood, and supported during sessions. In the first few meetings, notice how you feel when speaking with your therapist—are they attentive, empathetic, and non-judgmental? Do they respect your boundaries and listen to your concerns? Open communication is essential, so if something doesn’t feel right, it’s okay to bring it up. Finding the right therapist can take time, and we're here to help you find the best match, whether it's with us or another professional.
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The first session is an opportunity for us to get to know each other and discuss what brings you to therapy. We will talk about your goals, personal history, and any concerns you have. This session will help us develop a plan tailored to your unique needs.
If you're an adolescent, an initial session will usually be split into 3 parts: A portion where you and your parent are together, a portion you speak to your provider alone, and a portion where your parent speaks to the provider alone. This is done in an effort to give every participant that the opportunity to have privacy and be as candid and open as possible.
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It’s completely normal to feel nervous or uncertain about starting therapy! We aim to create a warm, non-judgmental space where you can explore your feelings at your own pace. You don't have to have everything figured out before beginning—therapy is a process and you don't have to do it alone!
You've Got Questions
〰️ We've Got Answers 〰️
You've Got Questions 〰️ We've Got Answers 〰️
FAQS
Fees & Policies
Health insurance can feel complicated, with varying plans, coverage rules, and terminology.
These FAQs are designed to provide clear, practical answers to common questions so you can compare options, understand what’s covered, and make informed decisions about your care and costs.
If you still have questions please schedule a free consultation and we’d be happy to answer them.
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We currently accept Aetna in the state of Maryland and BCBS in the state of California.
If you do no have these insurance plans or do not live in Maryland or California, then we are out-of-network providers.
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Yes! Many insurance plans offer partial reimbursement for services provided by out-of-network therapists. You would pay for the session up front, and then submit a claim to your insurance company for reimbursement, if eligible. Click here to check your out-of network benefits.
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A superbill is an itemized receipt I can provide you after each session. It includes all the necessary information for your insurance company to process a reimbursement claim. Once you receive the superbill, you can submit it directly to your insurance provider. They will then reimburse you based on your out-of-network benefits.
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The reimbursement rate depends on your specific insurance plan. Typically, insurance companies will reimburse a percentage of the session fee, such as 50-80%, after you’ve met your out-of-network deductible. It’s a good idea to contact your insurance provider to understand your reimbursement rates.
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If your insurance does not cover out-of-network therapy, you would be responsible for the full cost of each session. However, we offer a sliding scale fee for clients with financial need, and you can explore other options like using Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs), which may allow you to pay for therapy using pre-tax dollars.
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Under the law, healthcare providers are required to provide clients who are not using insurance with an estimate of expected charges for medical and mental health services.
You have the right to receive a “Good Faith Estimate” explaining the anticipated cost of your mental health care services.
This estimate includes:
expected service fees,
frequency of services (when applicable),
and anticipated total costs.
You may request a Good Faith Estimate before scheduling services or at any time during treatment.
Our Commitment to Accessibility
Paying for therapy can feel like an overwhelming undertaking, particularly when you’re using your insurance. At Flourish, we’re committed to making this process as streamlined and straightforward as possible.
This is why we use Thrizer. Thrizer helps our clients successfully navigate their out-of-network benefits, saving them an average of 70% on sessions even if we don’t directly accept their insurance. They have transformed the entire process: No more superbills, insurance calls, or reimbursement waits.
To check your out-of-network benefits click here.
READY TO START YOUR JOURNEY?
Your Path To Healing Starts Here
NEWSLETTER
Stay In Touch With Us
We’d love to keep in touch and offer you access to our quarterly newsletter that gives the latest updates on our practice and advancements in mental health.